FAQ

PetMeds India is a trusted online pet care store in India offering genuine pet medicines, pet food, nutritional supplements, and complete pet healthcare products at affordable prices.

You can contact us via Phone/WhatsApp at 9509609070 or email us at support@petmedsindia.com

Yes, we deliver across all serviceable locations in India through reliable courier partners.

Yes, all payments are processed through secure and trusted payment gateways to ensure safe transactions.

Orders can be cancelled before dispatch. Once shipped, cancellation is not allowed.

Returns and refunds are accepted only for damaged, wrong, or expired products. You must contact us within 48 hours of delivery with proof.

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.

All products are intended for animal use only. We strongly recommend consulting a qualified veterinarian before use.

Yes, all products available on PetMeds India are 100% genuine and sourced from trusted suppliers to ensure safety and quality.

Yes, Cash on Delivery (COD) is available at selected locations. Additional charges may apply.

Orders are processed within 24–48 hours and delivered within 3–7 business days depending on your location.